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Commonly Asked Questions

 

Is there a nurse available to attend to my needs?
With 24-hour CNA nursing assistance, you can be assured that your unscheduled needs will be attended to. We also have a RN on staff 7 days a week for your safety and peace of mind.

I understand that three meals a day are included, but how is the food?
Food and meals are a vital part of life and we encourage residents to participate in creating our menus. You choose from each day’s menu items and our wait staff brings your selection to your table in our restaurant-style dining room.

What happens if my funds run out while I’m living at Eastgate Manor?
As your situation changes you can feel secure that you will not have to move out when your savings are depleted. Our dedicated staff will assist you in the application process for public aid under the Supportive Living Program.

If I live at Eastgate Manor, can I come and go as I please?
Absolutely! We encourage you to spend personal time away with family and friends. Residents who receive financial assistance through the Illinois Department of Public Aid simply need to maintain compliance with the guidelines established (30 days per State fiscal year.)

Does Eastgate Manor schedule trips or outings?
We offer scheduled shopping and social outings throughout the month. By participating in our resident council meetings, you can influence the choice of excursions in future months.

Can I participate in decisions about my care?
By all means. We encourage your involvement. In our resident assessment process and the development of your service plan, our staff will include input from you and your family in order to keep you involved in decisions that impact your daily life.

If I don’t feel well, will someone check on me and deliver my meals?
Yes, any time you are feeling under the weather, you will be seen by the care-giving staff or a nurse. We’ll arrange to deliver your meal selections through room service.

How is a Supportive Living community different from a retirement community or nursing home?
A resident seeks to make their home in a Supportive Living community when their well-being can be enhanced by a minimal level of assistance. Supportive Living, however, is not intended to provide the level of care needed by residents who require 24 hour skilled care or supervision.

When do I have to move out of Eastgate Manor?
Eastgate Manor should be considered your home. If your health well-being or safety needs have increased, we would initiate communication with you and your representative. Eastgate staff would act as a resource and partner to begin the search for a suitable healthcare facility to properly manage your needs.

How do I know if Eastgate is the right place for me?
After you tour a few alternate communities, you will have a sense of what makes a place feel like home. At Eastgate it’s clear that the people who live and work here are proud of their surroundings. We take pride in selecting the right staff members to care for our residents, and you can be assured that, as a resident here, you will get everything you need and what you want. We’re confident you will love it here at Eastgate Manor!

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