April 28, 2020
To all Families and Friends,
We hope you are all safe and well.
This is our first communication using email so please remember to check your spam/junk folders in the future as we are sending these from our company email address. We have 3-5 families with whom we are communicating through paper mail. We have continuingly said throughout this process, do not hesitate to reach out.
We are continuing checks of our Residents’ vital signs approximately every 8 hours per CDC, IDPH, and Clinical Operations team recommendations. Social distancing at 6 feet is always being stressed. We had a poster contest with our residents highlighting these guidelines, which was great. We had some of the posters laminated and placed around the building for reminders. We are still fortunate enough to not have any positive Resident or Staff COVID-19 cases at Eastgate. We will continue with our restrictions until June 1st.
No visitation to residents on our property unless deemed essential. No family visits to grounds, resident windows or patios unless dropping off items at the front door. Please understand this is for the health, safety and security of our residents and staff. Reach out if we can help with virtual visits such as FaceTime.
Residents are to only go out with family for essential visits.
Room service continues for all meals while our dining room and bistro are closed to residents.
Activity areas, lower level, and patios will remain closed. Residents are allowed to use our pathway to walk outside as long as they are practicing Social Distancing.
No Residents in other Residents’ rooms or meeting inside/outside.
If a Resident or loved one has to be discharged to the hospital, skilled nursing facility or rehabilitation center, their return may be delayed. We are following all recommendations with CDC, IDPH, and Clinical Operations teams.
Thank you for your partnership and kindness during this difficult time. Please email or call our main number (847) 458-2800, if you have any questions or concerns. We will also continue posting these updates and more on our website.