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[UPDATE 6-5-20] The health and safety of our residents and team members is our highest priority.

June 5, 2020

Valued Residents, Family Members and Staff,

The health and safety of our Eastgate Manor residents, families and employees is our highest priority. As the coronavirus (COVID-19) health crisis continues, we recognize the importance of sharing information and communicating actions we are taking to protect and care for our Eastgate Manor family.

We are working with the Illinois Department of Public Health (IDPH), local health departments and our laboratory partners to procure needed testing. Where universal COVID-19 testing and resources are available to our company, Eastgate Manor will proactively test all staff and residents. This may lead to higher case counts, but it will allow our teams to identify asymptomatic residents and staff members and work to prevent the spread of COVID-19.

As a result, we conducted testing of all staff and residents on June 2, 2020 and received some results between June 3rd & 5th. We were expecting to receive the rest of the testing results by today, Friday June 5, 2020. We have not had anyone else test positive for the virus. However, we are still awaiting results on multiple individuals. We will notify everyone as soon as possible after we obtain all results. We are in daily contact with the IDPH testing site to get the results as soon as possible.

At this time, a total six residents and six staff have tested positive for COVID-19.

The following control measures have been implemented to prevent spread of COVID-19:

  • Control measures for any resident with signs/symptoms of a respiratory viral infection, including full vitals every 4 hours, maintaining Standard, Contact, and Droplet Precautions (including eye protection)
  • Every effort is made for staff caring for positive or symptomatic residents to NOT care for negative or asymptomatic residents
  • Any resident with new symptoms of fever and lower respiratory illness (cough, shortness of breath, sore throat) is placed in both Contact and Droplet transmission based precautions upon identification
  • Determination to send residents to the hospital or skilled rehab is based on the same criteria used for other severe illnesses
  • Screening all providers for symptoms such as fever daily before entering the facility
  • Screening all staff members for symptoms such as fever daily before entering the facility as well as mid-shift
  • Strict visitor and non-essential provider restrictions continue
    Continuation of suspended group activities and provided alternatives (i.e., in-room dining and one to one activities)
  • Facilitating ongoing deep cleaning of the facility, including all common areas
  • All staff are wearing a mask upon entry into the building and throughout their shift

We recognize that everyone is concerned about the health and safety of our loved ones, patients, residents and employees. We will keep you updated and informed.

We are doing our best to take calls requesting information. To help address some of your questions, we have prepared a Frequently Asked Questions page, which you can access at https://bit.ly/2wOw6cI

For the latest coronavirus insight and preventive measures, we invite you to visit www.cdc.gov.

Thank you.

Stay safe and be well.


Jason Benedict
Executive Director
Eastgate Manor Supportive Living
(847) 458 – 4516

Rose Green
Director of Resident Care
Eastgate Manor Supportive Living
(847) 458 – 6496


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